9 Supply - Shipping Policy

Effective Date: October 27, 2024

Thank you for shopping with 9 Supply! This Shipping Policy outlines important details about the processing and delivery of your order.

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1. Order Processing

• All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving payment confirmation.
• You will receive a confirmation email once your order has been processed and prepared for shipment.

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2. Shipping Timeframes

• After processing, shipping typically takes 3-5 business days to arrive at your destination, depending on your location.
• Orders are shipped only on business days (Monday through Friday), excluding holidays.
• Please note that delivery delays can occasionally occur due to unforeseen events such as weather, high shipping demand, or carrier issues.

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3. Shipping Costs

Shipping costs are calculated at checkout and are based on your location and the size/weight of the order. Any applicable shipping fees will be displayed before finalizing your purchase.

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4. Shipping Carriers

We partner with trusted carriers such as [Insert Carrier(s)] to ensure your order arrives safely and on time.

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5. Order Tracking

Once your order ships, you will receive a shipment confirmation email with tracking information so you can monitor your package's journey. If you do not receive your tracking details, please check your spam folder or contact us.

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6. Address Accuracy

Please ensure that your shipping address is correct at the time of checkout. 9 Supply is not responsible for delays or misdeliveries caused by incorrect addresses. If your order is returned due to an incorrect address, you will be responsible for any additional shipping costs.

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7. Lost or Stolen Packages

9 Supply is not liable for lost or stolen packages. However, if your tracking shows the package was delivered and you have not received it, please contact the shipping carrier to file a claim. We will assist where possible in resolving any delivery issues.

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8. International Shipping

At this time, we only offer shipping within [Insert Country or Region]. Stay tuned as we expand our shipping options to new locations!

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9. Questions?

If you have any questions or need further assistance with your order, feel free to reach out:

Email: 9Supply@Shop9Supply.com

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We appreciate your business and strive to provide a smooth and timely delivery experience. Thank you for choosing 9 Supply!